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Technical Account Manager at Spoon (Seattle)
at Technical Account Manager at Spoon in Seattle
Technical Account Manager at Spoon (Seattle)
Spoon is changing the way people use and share software. Named by Virtualization Review as one of the top two companies to follow in 2011, Spoon is a profitable, fast-growing company and a pioneer in virtualization and cloud computing technologies.
We are seeking Technical Account Managers to join our team in the Seattle area. This position is full-time. Our ideal candidate is a problem solver by nature and enjoys working directly with clients and partners. A background in programming or systems administration is preferable.
Visit spoon.net to learn more about Spoon technology.
Primary responsibilities:
• Assist potential customers and business partners with proof-of-concept implementations and other technical product evaluations, and resolve technical issues.
• Respond to incoming support inquiries and work with the development team to improve product quality.
• Cultivate relationships with members of the IT and development communities.
• Maintain accurate account records, activity logs, and bug information in the CRM and support databases.
Qualifications:
• Strong information technology and systems administration skills. In particular, you must have sufficient technical ability to thoroughly understand our products, assist customers with technical implementations, and resolve support issues.
• Some programming experience (C# or Java) and database experience (SQL Server) preferred.
• Very strong written and verbal communication skills. This position involves significant interaction with highly sophisticated customers (developers, VP-level engineering, CTOs, and similar).
• Ability to use a computer and/or be on the phone during most work hours.
• Ability to work independently and with other team members in a fast-paced environment.
Why work at Spoon?
• Help shape the future. We are re-designing how people use and share software. You will have the opportunity to work on cutting-edge virtualization and cloud-computing technologies and make a real impact.
• Join a fun and talented team. We are passionate, results-driven, and entrepreneurial. Many of us left big search engine companies in search of something smaller and more dynamic. At Spoon you will be part of a close-knit team that loves to work hard and have fun.
• Great benefits. We are a small company with big benefits. In addition to competitive salaries, we offer full medical, vision, and dental.
• Grow with the company. Spoon is growing quickly and we want you to grow with us. You will have the opportunity to move upwards into new roles in engineering, business, or management.
Ready to apply?
We look forward to hearing from you. Applicants should include a summary of work experience and/or academic background.
We regret that we are not able to personally reply to each submission.
Sincerely,
The Spoon Team
Spoon is changing the way people use and share software. Named by Virtualization Review as one of the top two companies to follow in 2011, Spoon is a profitable, fast-growing company and a pioneer in virtualization and cloud computing technologies.
We are seeking Technical Account Managers to join our team in the Seattle area. This position is full-time. Our ideal candidate is a problem solver by nature and enjoys working directly with clients and partners. A background in programming or systems administration is preferable.
Visit spoon.net to learn more about Spoon technology.
Primary responsibilities:
• Assist potential customers and business partners with proof-of-concept implementations and other technical product evaluations, and resolve technical issues.
• Respond to incoming support inquiries and work with the development team to improve product quality.
• Cultivate relationships with members of the IT and development communities.
• Maintain accurate account records, activity logs, and bug information in the CRM and support databases.
Qualifications:
• Strong information technology and systems administration skills. In particular, you must have sufficient technical ability to thoroughly understand our products, assist customers with technical implementations, and resolve support issues.
• Some programming experience (C# or Java) and database experience (SQL Server) preferred.
• Very strong written and verbal communication skills. This position involves significant interaction with highly sophisticated customers (developers, VP-level engineering, CTOs, and similar).
• Ability to use a computer and/or be on the phone during most work hours.
• Ability to work independently and with other team members in a fast-paced environment.
Why work at Spoon?
• Help shape the future. We are re-designing how people use and share software. You will have the opportunity to work on cutting-edge virtualization and cloud-computing technologies and make a real impact.
• Join a fun and talented team. We are passionate, results-driven, and entrepreneurial. Many of us left big search engine companies in search of something smaller and more dynamic. At Spoon you will be part of a close-knit team that loves to work hard and have fun.
• Great benefits. We are a small company with big benefits. In addition to competitive salaries, we offer full medical, vision, and dental.
• Grow with the company. Spoon is growing quickly and we want you to grow with us. You will have the opportunity to move upwards into new roles in engineering, business, or management.
Ready to apply?
We look forward to hearing from you. Applicants should include a summary of work experience and/or academic background.
We regret that we are not able to personally reply to each submission.
Sincerely,
The Spoon Team
Published at 12-03-2011
Viewed: 274 times
Viewed: 274 times
